tERMS & CONDITIONS

  
Welcome to Luminaraluxstore. These Terms & Conditions (“Terms”) govern your use of our website and any purchases you make from us. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.


1. General Information
  • Business Name:  Luminaraluxstore

  • Website:  https://lumianaraluxestore.com/

  • Contact Email:  Dorothy19801@outlook.com

  • Products: Luxury handbags, shoes, apparel, and accessories.

2. Products & Pricing

  • Quality Assurance: All products listed on our Site are high-end luxury items crafted with premium materials. We strive to provide accurate descriptions, images, and specifications.

  • Pricing: All prices are displayed in [USD/EUR/GBP etc.] and are subject to change without notice. We are not responsible for typographical errors.

  • Availability: Products are subject to availability. We reserve the right to limit quantities or discontinue any product at any time.

  • 3. Orders & Payment

    • Order Acceptance: When you place an order, you will receive an order confirmation email. This does not guarantee acceptance. We reserve the right to cancel or refuse any order for any reason (e.g., pricing errors, suspected fraud, or product unavailability).

    • Payment Methods: We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways as indicated at checkout.

    • Billing Information: You agree to provide current, complete, and accurate billing and shipping information. We may use third-party services to process payments, and we do not store full payment credentials.

      4. Shipping & Delivery

      • Free Global Shipping: We offer free worldwide shipping on all orders.

      • Processing Time: Orders are typically processed and shipped within 2–5 business days after payment confirmation.

      • Delivery Time: Estimated delivery time is 7–15 business days depending on your location. Delays may occur due to customs or unforeseen circumstances.

      • Tracking: A tracking number will be provided via email once your order ships.

      • Customs & Duties: International orders may be subject to import taxes, customs duties, or fees levied by your country. These charges are the buyer’s responsibility. We recommend checking with your local customs office before ordering.

        5. Returns, Exchanges & Refunds

        • Damaged or Incorrect Items: If your package arrives damaged or you receive the wrong color/product, please contact us within 7 days of delivery with your order number and photos. We will arrange a replacement or full refund at no extra cost.

        • Change of Mind: Returns due to personal preference (e.g., “no longer want”) are accepted within 7 days of delivery. Items must be unused, in original condition, and with all original packaging. Return shipping costs are the buyer’s responsibility.

        • Non-Returnable Items: Customized or personalized items, final sale items, and items damaged by misuse are not eligible for return.

        • Refund Processing: Approved refunds will be issued to your original payment method within 7–14 business days.

          6. Prohibited Activities

          You agree not to:

          • Use our Site for any illegal or unauthorized purpose.

          • Attempt to gain unauthorized access to our systems.

          • Interfere with the security or functionality of the Site.

          • Upload viruses or malicious code.

          • Engage in any activity that could damage, disable, or impair our Site.

            7. Limitation of Liability

            To the fullest extent permitted by law, Luminaraluxstore shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Site or products, including but not limited to loss of profits, data, or goodwill. Our total liability shall not exceed the amount you paid for the product in question.

            8. Disclaimer of Warranties

            Our Site and products are provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, regarding the operation of our Site or the accuracy, reliability, or completeness of any content. We do not warrant that the Site will be uninterrupted or error-free.

            9. Indemnification

            You agree to indemnify, defend, and hold harmless Luminaraluxstore, its affiliates, officers, employees, and agents from any claim, demand, loss, liability, or expense (including reasonable legal fees) arising from your violation of these Terms or your use of our Site.

            10. Termination

            We reserve the right to terminate or suspend your access to our Site immediately, without prior notice or liability, for any reason, including breach of these Terms.

            11. Entire Agreement

            These Terms, together with our Privacy Policy, constitute the entire agreement between you and [Your Brand Name] regarding your use of our Site and supersede any prior agreements.

            12. Contact Information

            If you have any questions about these Terms & Conditions, please contact us:

            • Email:  Dorothy19801@outlook.com